NPFulfilment – What You Can Expect

What you can expect from NPFulfilment

Let’s break down what you can expect from us

1
We are fast, real fast!!
We guarantee that your orders will be ready to ship within 2 hours of receipt.
2
We are the 3pl experts.
We’ve been doing this since 2002. That’s 17 years of picking, packing and shipping over 2 million orders each year. Talk to us about anything, bounce ideas. We are here for you.
3
Money Back Guarantees.
We are so confident that we don’t make mistakes that we will pay you back if it ever happens. We guarantee same day shipping, order accuracy and inventory accuracy.
4
Access to our platform is FREE.
You get unlimited user access to our amazing cloud-based technology at no additional fee. Available on the web or as an app on apple & android.
5
Choose from 40+ direct integrations.
Our tech team is yours; we will have you shipping with us within 3 days of quote acceptance. There are no setup fees.
6
Choose from over 10 Shipping Carriers.
We are not owned by a postal company which means you can choose the best carrier for each of your orders. Choose from: Australia Post – Startrack – Couriers Please – Fastway – DHL – TNT – Toll – NZ Post – Fedex and many more.
7
Dedicated Account Management team
with a 2-hour response guarantee. We will answer every question, chase up every delivery and tick every box for you. We’ll give you 100% attention.
8
Orders Packed with Love.
We know every order is important to you. That’s why we pack every order as if we are sending it to our mum on Mother’s Day.
9
Batch, Expiry Date and Serial Number Management
at no additional fee.
10
Real Time Advanced Reporting.
You get real-time advanced reporting at no additional fee.
11
Enhance your customers unboxing experience.
We use extra strong virgin board cartons. All our packaging is 100% reusable & recyclable. Your orders are ready for the toughest journey regardless of carrier….and all included in your order fee.
12
Supply of pallets for storage
provided at no additional fee.
13
Daily cycle counting
is standard and at no additional fee.
14
Black Friday, Click Frenzy, Christmas Rush.
We will ship every order out the same day regardless of your peaks, guaranteed! No excuses.
15
eBay or Amazon, Alibaba or Tmall, Zilingo or Trademe.
Whatever marketplace you choose, we are integrated & ready, if you are. We have been shipping eBay orders for over 10 years.