A Complete Ecommerce Fulfilment Centre Solution
Accurately and carefully is the only way our express fulfilment services operate.
Let every express fulfilment strengthen your brand. We take pride in our fulfilment centre services, treating each part of the pick and pack process as you would. Our careful balance of speed, accuracy, and detail means your shoppers receive the most outstanding post-purchase ecommerce experience – every time they order.
25 Years in Australian 3PL Services
Our extensive logistics experience sets us apart from other 3rd-party logistics providers. Over 25 years, we’ve seen and managed seasonal peaks, supply chain disruptions, carrier changes, and platform migrations. Maintaining exceptional service for our customers through it all.
We provide 5 things that other 3PL companies can't offer:
We run pick-to-light technology on the warehouse floor, which is why our accuracy is 99.9% rather than the industry average of 97%.
We hold both ISO and HACCP certifications, which means we can handle food, supplements, and cosmetics alongside fashion and homewares.
We operate carbon-neutral, and we'll supply the data your brand needs for its own sustainability reporting.
We integrate natively with the major e-commerce platforms, so orders flow from cart to dispatch without manual handling.
We're small enough that the people making decisions about your stock are the people you speak to on the phone.
You can read more about our certifications on our Quality Certifications page, or meet the team that keeps the facility running.
How Our 3PL Process Works, From First Pallet to Last Mile
Onboarding to a 3PL in Australia can feel overwhelming. At NPFulfillment, we've simplified the process so most new customers can go live within two weeks.
We connect your Shopify, WooCommerce, Amazon, Magento, or BigCommerce store to our warehouse management system. Orders flow through automatically, and inventory levels sync back to your store in real time.
Your stock arrives at Eastern Creek, gets counted, photographed, and placed into climate-appropriate zones. You see the SKU count on your dashboard within 24 hours of receipt.
Orders are picked using pick-to-light, packed according to your brand spec, and handed to Australia Post, StarTrack, Sendle, or DHL. Tracking pushes back to your customer automatically.
The Industries We Know Inside Out
Our expertise, systems, and capabilities enable us to successfully serve businesses across 5 major Australian industries, delivering measurable value to the brands we work with.
Fashion and Apparel
Pick-to-light accuracy matters when you're shipping size-and-colour variants. We handle garment-on-hanger, flat pack, and subscription drops for fashion brands across Australia.
Health and Beauty
Our HACCP-certified zones give you the compliance position you need for TGA-listed products, supplements, and skincare. We've shipped for health brands through product launches, influencer spikes, and Black Friday peaks.
Food and Beverage
Climate-controlled storage and HACCP compliance enable us to store shelf-stable food, specialty drinks, and gifting products in conditions that protect quality and shelf life.
Subscription Boxes
Kitting, assembly, and monthly dispatch batches are our bread and butter. We work with subscription brands that ship anywhere from 500 to 50,000 boxes a month.
Direct Sales and B2B Distribution
Wholesale kitting, bulk picking, pallet-out dispatches, and retailer-compliant labelling are part of our everyday workflow for distributors and direct sales brands.
Our Warehouse in Eastern Creek Services Australia and New Zealand
Our physical warehouse is in Eastern Creek, Sydney, which is located within the M7 industrial corridor and provides us with fast access to every major freight route leaving New South Wales. From Eastern Creek, we reach Melbourne metro in 1 to 2 business days, Brisbane metro in 2 to 3 days, Adelaide and Perth in 3 to 5 days, and Auckland in 3 to 5 days via trans-Tasman freight.
Dedicated 3PL providers in Australia with a single, strategically located warehouse can often deliver faster nationwide than a fragmented, multi-site competitor, because every order comes from the same stock pool and follows the same process.
E-commerce Integrations That Sync in Real Time
Your store and our warehouse should communicate with each other without you having to forward CSVs. Tight platform integration is what separates genuine 3PL logistics from a warehouse with an email inbox.
We integrate natively with Shopify, WooCommerce, Amazon, Magento, and BigCommerce. Orders drop into our WMS the moment a customer checks out, inventory decrements in your store the moment we pick, and tracking numbers push to your customer the moment the courier scans. If your platform isn't on the list, our team will build the connection.
A Case in Point
Modibodi stores 50,000+ SKUs with us across three temperature zones. We ship their orders into Australia, New Zealand, the UK, and the US, with the same 99.9% accuracy they'd expect if they ran their own warehouse. The difference is they don't have to.
How We Manage Black Friday, Boxing Day, and EOFY
Peak is where most 3PL companies start to crack. Accuracy drops, dispatch slips, and customer service teams spend December apologising.
We plan peak capacity with our clients from August onward, staff up in October, and run dry runs through early November, so the first peak day isn't the first time the team has handled that volume.
Our same-day dispatch cut-off holds through peak, and our accuracy holds at 99.9%. The numbers that matter in the quiet months are the numbers we protect when volume triples.
Seamlessly Connect with Your Ecommerce Platforms
Give your shoppers the real-time information they need while simplifying your ecommerce fulfilment workflow. NPFulfilment has pre-built integrations with 40+ ecommerce platforms, payment gateways and accounting systems.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Services From Our Fulfilment Centre
Pick and Pack Services
Get orders delivered faster with precise operations powered by advanced systems and a hands-on team. We ensure every parcel is packed right with same-day delivery and shipment.
Product Fulfilment
We simplify the fulfilment process from end to end. From the moment your inventory hits our docks, we take ownership of every step, ensuring your products are packed, processed, and prepared for rapid dispatch.
Ecommerce
Focus on growth while we handle the details. Our ecommerce fulfilment centre integrates directly with your online store, giving you real-time control over orders, stock, and shipping without lifting a finger.
Inventory Management
Our inventory system gives you full visibility with detailed tracking, by SKU, batch, serial, or date-lot, so you can manage stock confidently and accurately.
Freight Systems
We ship smarter. With a freight management platform, we compare carriers in real time to route each parcel using the most efficient and cost-effective option, helping you cut costs without compromising delivery times.
Returns
Returns don’t have to be a headache. Our streamlined returns process makes it easy to receive, assess, and resolve each return fast. Keep customers happy and protect your bottom line.
3PL Warehousing
Whether you’re local or expanding internationally, we offer a warehousing network, giving you room to grow. With fulfilment centres in Australia and New Zealand, you can leverage flexible space, fast turnover, and secure storage tailored to ecommerce.
Drop Shipping
Sell more with fewer steps. Our drop shipping service ships directly from our shelves to your customer’s door. No storage required, no delays, just clean and simple order fulfilment that helps you move faster.
Why Our Clients Love Us
Here’s what customers say about the express fulfilment services and dedicated experts at NPFulfilment.
Real-Time Reporting That Tells You What's Happening on the Floor
Most 3rd party logistics providers give you a weekly PDF and call it reporting. We give you access to a dashboard that reflects what’s happening on the warehouse floor in real time.
Inventory counts, order status, dispatch volumes, returns, and exception reports are visible without waiting for a weekly email from your account manager. The data aligns with what your e-commerce platform shows because the systems sync continuously, so reconciliation becomes a non-manual task.
Get a Free 3PL Quote Inside 48 Hours
Tell us your SKU count, monthly order volume, and where you ship to. Our team will come back to you within 48 hours with a tailored quote and a walk-through of how we’d run your account.
You can also try our 3PL pricing calculator for an instant estimate before you get in touch.
Frequently Asked Questions
What does a 3PL do?
A third-party logistics provider stores your inventory, picks and packs orders as they come in, and ships them to your customers. At NPFulfilment, that also includes real-time inventory reporting, platform integration, custom packaging, and returns management.
How much does 3PL in Australia cost?
Pricing is usually built from a storage fee, a pick fee, a pack fee, and freight. Our 3PL pricing calculator gives an instant estimate based on your order volume and SKU count.
Where is your warehouse?
Our main warehouse is in Eastern Creek, Sydney. From there, we service brands across Australia and New Zealand.
What platforms do you integrate with?
Shopify, WooCommerce, Amazon, Magento, BigCommerce, and others. Our team can also build custom integrations for proprietary platforms.
Do you ship internationally?
Yes. We handle trans-Tasman freight to New Zealand and work with international carriers for the UK, US, and broader Asia-Pacific.
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